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Quarantine hotels in Toronto have become mandatory as of February 22, 2021, for anyone arriving at Toronto’s Pearson International airport. Before arrival, you must book an approved hotel for three nights at your own expense. To ensure that you have everything in place before departing your country of origin, Canada’s government is requesting that you use the  ArriveCAN app for your mandatory travel information.

Besides the Canada quarantine hotels reservation, you’re also required to take a COVID-19 molecular up to 72 hours before your flight is scheduled to depart. If it’s negative, then you’ll be allowed to board. When you arrive in Canada, another COVID-19 test will be taken. You’ll wait for your results in one of the government-approved hotels before you can continue to your final destination and finish your 14-day self-isolation.

Quarantine hotels in Toronto

  • Alt Hotel Pearson Airport
  • Fairfield Inn & Suites Toronto Airport
  • Four Points by Sheraton
  • Holiday Inn Toronto International Airport
  • Sheraton Gateway Hotel in Toronto International Airport
  • Sheraton Toronto Airport Hotel & Conference Centre

Currently, there are five approved quarantine hotels in Toronto. The government may add other hotels if they’re needed. Right now, all of the hotels are located near the hotel. It’s suggested that you book your hotel within 48 hours of your flight departing, but you can likely do it earlier if you so desire. As of right now, you can only make reservations by calling one of the following numbers:

  • 1-800-294-8253 (toll-free within North America)
  • 1-613-830-2992 (collect outside of North America)

The lines are open seven days a week but are only operating between the hours of 8AM to 11PM EST. To confirm your reservation, you’ll need to give the following information:

  • Traveller name(s)
  • Date(s) of birth
  • Gender (male, female, or undisclosed)
  • Arrival city and date
  • Confirmation of flight reservation
  • Payment information
  • Special requests and accessibility concerns
  • Pet information (if any)
  • Email address

How much do quarantine hotels in Toronto cost?

Your hotel’s cost depends on which one you stay at and what time of the year it is. A quick search on random dates shows that prices can range anywhere from $300-$700 a night. It is a bit odd that there’s dynamic pricing here, but it is what it is. Since you’re not getting access to any amenities, you might as well just book whatever option is the cheapest. All hotels will provide you with the following:

  • Food (3 times daily)
  • Room
  • Security
  • Transportation
  • Infection prevention and control measures

Since the cost is per room, the price is reasonable if you have 2-4 people staying. However, single people or families who need two rooms will not be impressed with this huge additional expense. You can add your loyalty number to your reservation to earn status qualifying nights, but you likely won’t be getting any extra benefits.

One thing to note is that you can still get booked into the regular nightly rate. You need to make it clear to the travel agency that you need the quarantine package. If the price seems low, the odds are they’ve given you the wrong rate. That said, if you show up at the hotel with the wrong reservation, the check-in staff will just modify things. You’ll obviously need to pay the difference right away.

What to expect when staying at quarantine hotels in Toronto

Getting to your hotels in Toronto for quarantine is easy. There will be designated shuttles (just ask staff for directions). Do NOT board the Terminal Link trains, as that’s what the public uses. You want to avoid contact with people as much as possible. You could also take a taxi if you wish to, but that’s at your own cost.

If you have your car in one of the airport parking lots, you can drive yourself. You must go directly to the hotel, so don’t stop for gas or food. Walking to any of the Toronto airport hotels is impossible as there’s no direct access on foot.

When you arrive at the hotel, you’re expected to follow the rules and regulations of the Quarantine Act. Every day, you’re required to report your COVID symptoms through the ArriveCAN app. It’s literally a series of Yes and No questions that will take 30 seconds to complete.

While in your room, you can do whatever you want as long as you don’t damage the property. Three meals a day will be delivered directly to your room. Whenever you open the door, make sure you’re wearing a face mask. No housekeeping is provided, but you can request new towels and extra toiletries at any time.

You’re actually allowed to go outside every day to a designated area. You need to be escorted and once outside, you need to stay 2 metres away from other people. If you’re in a hotel that allows pets, you’ll be allowed to take them out, which will be supervised.

Checking out of quarantine hotels in Toronto

Your hotel quarantine technically ends when you get a negative COVID test back. You could stay the entire three nights since you’ve already paid for them, but I imagine most people will want to leave as soon as they can. That said, you still can’t just go wherever you want. You still need to complete your 14-day self-isolation under an approved quarantine plan.

Anyone who tests positive must stay in their room until public health gets in contact. You’ll likely be transferred to a federal quarantine facility or another approved location where you’ll need to quarantine for the full 14 days.

If your results come back as inconclusive, you still need to stay in your room and wait for public health to get in touch with you. You’ll need to take another test before you’re allowed to carry on to your final destination to finish your 14 day isolation.

Quarantine Hotels in Toronto
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About Barry Choi

Barry Choi is a Toronto-based personal finance and travel expert who frequently makes media appearances. His blog Money We Have is one of Canada’s most trusted sources when it comes to money and travel. You can find him on Twitter:@barrychoi

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